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Frequently Asked Questions
Getting Started
How do I set up my Trezor device?
Connect your Trezor device to your computer, visit suite.trezor.io, and follow the guided setup wizard. You'll create a PIN and receive your recovery seed.
What is a recovery seed and why is it important?
Your recovery seed is a 12 or 24-word phrase that acts as a backup of your wallet. Store it securely offline - it's the only way to recover your funds if you lose your device.
Do I need to create an account?
No! Trezor Suite doesn't require any account registration. Your device is your account, ensuring maximum privacy.
Security & Privacy
Is Trezor Suite safe to use?
Yes, Trezor Suite is completely safe. It's open-source, audited by security experts, and your private keys never leave your hardware device.
What happens if I forget my PIN?
If you forget your PIN, you can restore your wallet using your recovery seed. Your device will wipe after multiple failed PIN attempts.
Can Trezor access my funds?
No, Trezor cannot access your funds. Your private keys are stored exclusively on your device and never shared with anyone.
Using Trezor Suite
How do I send cryptocurrency?
Navigate to your account, click Send, enter the recipient's address and amount, then confirm the transaction on your Trezor device.
Can I buy crypto directly in Trezor Suite?
Yes! Trezor Suite integrates with partner exchanges, allowing you to buy crypto directly within the app.
What cryptocurrencies are supported?
Trezor Suite supports over 1000 cryptocurrencies including Bitcoin, Ethereum, and thousands of ERC-20 tokens.
Still need help?
Our support team is here to assist you with any questions